About Macy Brink

Does the Current Weather Have You Working From Home?

Has the Knoxville snow storm disrupted your daily routine? Have road conditions forced you to work from home? If so, adapting to unforeseen challenges to ensure a seamless and secure work experience [...]

January 19th, 2024

Are You Ready to Be a Master of Microsoft Excel?

Proficiency in Microsoft Excel is a valuable skill that can significantly enhance your productivity. Whether you're a beginner looking to explore the basics or someone seeking to refresh your skills, [...]

January 12th, 2024

Navigating IT Challenges in the Non-Profit Industry

In the realm of non-profit organizations, technology mirrors many aspects of the for-profit sector, while presenting unique challenges of its own.

November 17th, 2023

Unmanaged Devices: The Breeding Ground for Ransomware Attacks

Data is one of the most valuable assets an organization can possess. Protecting it is paramount.

October 10th, 2023

It's Time to Plan for Cybersecurity for 2024

As we enter the last quarter of 2023, you are likely planning ahead for the new year. The year 2023 has brought with it a host of new challenges and opportunities in the realm of cybersecurity- which [...]

September 29th, 2023

The Future of AI

Artificial Intelligence has already made significant inroads into the business world, revolutionizing operations, decision-making, and customer experiences. As we look ahead, the future of AI in [...]

September 15th, 2023

Leave the Repetitive Business Tasks to the Machine

Are you ready to take full advantage of the power of AI? The capabilities and power of ChatGPT can help businesses streamline their workflow and increase their efficiency. Join us as we dive into [...]

September 8th, 2023

Why IT Security is Critical in 2023

In our increasingly connected world, the importance of IT security has never been more crucial. As technology continues to advance, so do the threats that loom in the digital realm. From data [...]

September 1st, 2023

Unlocking Microsoft Outlook and Teams for Smarter Digital Collaboration

Are you drowning in email? Ever feel like Microsoft Outlook and Teams are slowing you down (instead of making you faster)?

August 18th, 2023

Shifting the Focus: From Closing Tickets to Reducing Ticket Dependence

For many IT support teams, the number of tickets resolved within a specific timeframe has been a key performance metric. While this approach might seem efficient on the surface, it often results in a [...]

August 11th, 2023