OUR MISSION: HAPPY CUSTOMERS

The IT Company is a Managed IT Provider. Our focus is to improve IT operations and systems in a way that allows our customers to forget about what is going on behind the scenes.

24/7 365 SUPPORT
Friendly Staff   |   Dynamic Backups
Inside Out Security   |   Mobile Management
FULLY COMPLIANT
HIPAA   |   SOX
GLB   |   PCI
CLOUD TECHNOLOGY
Secure Technology   |   Never Lose Data
Pay For Used Space Only
FIXED FEE SERVICE
Simple Contracts   |   Flat Monthly Rate
No Overage Fees
STRATEGIC PLANNING
Virtual Chief Information Officer
Professional Advice   |   Quarterly Progress Reports
KNOXVILLE BASED
Locals Helping Locals
Fast Response   |   Less Downtime

We become an integral part of your organization’s culture and daily life. There is usually no department in an organization who you deal with more frequently than your IT staff, and we essentially become your IT department.

We intentionally only select between 8 – 12 new customers per year to partner with in order to deliver a consistent and predictable experience for each new customer, and existing customers as well. We do not believe in hyper-growth, but instead methodical and predictable year over year growth.

We are able to do this by delivering all aspects of IT to you all based on industry best practices, standards, governance architectures and specific proven methodologies therefore ensuring your experience is stable, consistent, predictable and reliable.

All of this is centered around systems that will grow with your business, help you feel safe and secure, and are focused on time and cost efficiency.

Our customers typically:

  • Cannot tolerate downtime
  • Are under regulatory compliance such as HIPAA, NIST, GLB.
  • Security conscious
  • Demand maximum performance, reliability and efficiency.
  • Have multiple locations.
  • Have less than 500 employees.

GET IN TOUCH WITH US

Use the form below to send us an email. Old fashioned phone calls work too.

Our Office

16 Emory Place #100
Knoxville, TN 37917

Email: gethelp@theitco.net
Phone: 865-392-9200