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#1 Frustration About IT- and How Our Service Coordinator Works to Resolve It

Picture this- you walk into work on a Monday morning and start getting settled for the week. You go to log into your computer and your password needs to be reset. You call your IT guy- voicemail. After waiting an hour with no response, you call again- voicemail. You try again for a third time, [...]

December 10th, 2019|Categories: Employee Interview, IT provider, Partner, People|Tags: , , |

SMBs are Officially a Top Target For Cyber Attacks

For some time there have been many misconceptions and controversies regarding the risk small and mid-sized businesses are at for cyber attacks. SMBs have often theorized that they are at less risk of falling victim to attacks than large businesses due to being less “in the spotlight," containing a smaller amount of content and data, [...]

Let Chris Kenimer Help End Your IT Frustrations

Meet Chris Kenimer- one of The IT Company’s newest team member dedicated to ending your IT frustrations! Chris recently moved to Knoxville from South Florida where he had several years of experience as an on-site IT Director for an Urgent Care facility. In preparation to move to Knoxville to be near family, Chris began looking [...]

October 22nd, 2019|Categories: Employee Interview, IT provider, People|Tags: , , |

Let Your IT Company Manage Security Configurations for Network Devices

Establish. Implement. Actively Manage. How often do you think about your company’s security configurations for network devices? Chances are, for most people the answer is rarely. Which is how it should be. Having an IT Company who manages technology aspects such as this allows you to focus on your role at your company, rather than [...]

August 27th, 2019|Categories: CIS Controls, Cyber Secure, IT provider|Tags: , , |

Is Your Office Printer a Threat to Your Security?

How often do you consider your office printer as a threat to your security? At The IT Company, often times the common frustrations we hear about with office printers stem from troubles getting them to run correctly or the way that they are supposed to. Such as turning on, connecting to wireless networks, etc. Office [...]

August 20th, 2019|Categories: Cyber Secure, Cybersecurity, IT provider|Tags: , , |

3 Reasons We Don’t Hire Entry Level Engineers

There’s a little secret in the Managed IT space that most providers don’t want you to know; the way they create success for themselves is by hiring entry level people to take the front line issues, which in turn, saves them money by not having to pay them as high of a salary as they would [...]

August 6th, 2019|Categories: IT provider, Security, Uncategorized|Tags: , , , |

Picking an IT Provider With Cyber Liability Insurance

When hiring an IT provider, you are trusting that they have the skills, knowledge, and experience to manage and support your IT infrastructure, not just when things are going well, but when things go awry. So how do you know if you are hiring the best IT provider for your company? One important and often [...]

May 29th, 2018|Categories: Insurance, IT provider|Tags: , , , |