Five for Five: 5 Updates You Can Read in 5 Minutes
Check out these 5 highlights from June!
It Costs You More to Call Your IT Department than it Costs Them to Answer...
As a customer, it costs 10x more to call your managed IT provider than it costs them to take and handle your call and issue.
Technology issues interrupt your day. Problems cause a hiccup in your daily work flow. Interruptions caused by technology can be expensive to resolve. And ultimately- your time is money.
Think about it like this- you arrive at the office and unlock your computer to get your day started. Your computer is running extremely slow. By the time you get logged in and open the applications you need- you've lost 15 minutes just getting started due to a slow device. Then you go to complete a daily tasks and you start seeing the rainbow wheel spinning- more time lost waiting. Finally, you are frustrated enough with the slowness of your device that you decide to call your IT department and create a ticket- more time lost having to spend time on the phone with your IT Department. No matter how quickly your IT provider solves the problem- it's still more time lost while they do so.
How could this be prevented? Your IT department can't stop all technology issues. However, simply having had a plan in place for upgrading devices within the recommended timeframe, would have helped prevent the frustration of a slow device caused by using an old device.
Catch Up on our Made Right Here Podcast!
Catch up on the latest episodes of our Knoxville business leaders’ podcast, Made Right Here!
Elaine Streno of Second Harvest Food Bank of East Tennessee
Stay tuned for upcoming episodes featuring part two with Elaine Streno of Second Harvest Food Bank of East Tennessee and Hash Hashemian of AMS Corporation.
New to Made Right Here? We're bringing you the stories of East Tennessee founders, builders and creators! From the idea behind it, to the impact it had on their employees, the community and their personal lives, we are taking you behind the scenes of the movements they built. Made Right Here is available on Apple, Pandora, Simplecast, Spotify and Google Podcasts, as well as YouTube. Be sure to follow Made Right Here on LinkedIn, Facebook, Instagram, and Twitter for updates and links to the episodes!