The IT Company welcomes Bill Furlong as new member of your IT department!
Bill is originally from California, where he was born and raised. He has been working in the IT industry since he was 20 years old. His technical experience began as an IT technician for a school, where he soon became the IT manager. He has since then worked at several different IT companies as a lead for different IT departments, each bringing him different knowledge and growth. Prior to joining The IT Company, Bill’s most recent position was as an IT manager for a global manufacturer where he ran their IT department both here and in China!
The IT Company is excited to have Bill as a part of our team and to see the positive impact his expertise and work ethic brings. While he has only been with The IT Company for under three months, he is already a strong contributor to the work being done here and the values we hold as a company.
Bill shared that since starting with The IT Company back in March, he has quickly grown to appreciate the “team effort” environment that The IT Company team members all possess. From the beginning, the willingness everyone has to help one another has been evident to Bill.
“There is a good feeling and vibe of team here.”
Because of the instant team connection, Bill has been able to witness firsthand the center of The IT Company is customer happiness. The IT Company team is always willing to not only support the clients, but to also support one another to be able to support the customers stronger.
Bill has had the opportunity to go onsite several times, as well as be a part of The IT Company’s Go Live days. Every experience he has had with customers has been positive and exciting- Bill couldn’t say enough positive things about the awesome customers we get to work with! His favorite part of being on site is seeing in person the excitement that the customer has knowing their systems are going to be better supported and set up properly.
What does the future look like for Bill at The IT Company? Bill is looking forward to further understanding the process of managing many different clients on a larger scale. It excites him to see the steps taken to ensure everyone is taken care of- from the service desk, to the customer, to project team. He can’t wait to continue to see what it all looks like behind the scenes at The IT Company.
Bill will be holding the position of a Project Manager at The IT Company and he feels he will be able to bring knowledge of different types of technology he has gotten to touch over his wide experience of IT.
Outside of work, Bill enjoys exploring. Since he has only lived in Knoxville for 10 months, he is continually exploring new places and enjoying all the outdoor things Knoxville has to offer.
“Working at The IT Company has been different because we are a company with and extremely strong focus on customer happiness. There is a constant drive to make sure the customers are happy and well taken care of. That’s not common to be such an important part of a company.”
Take a minute to welcome Bill Furlong to The IT Company team! We cannot wait for him to continue to develop in his role here with us.